We are committed to maintaining the appropriate confidentiality, integrity and security of the personal data that we process by complying with both our legal and ethical obligations in respect of data protection and privacy. This policy sets out the principles adhered to when processing personal data in the operation of the RETEACH website and provides information about the way we collect and use personal information and how we use cookies.

The website is administered and operated by the Authors’ Licensing and Collecting Society Limited (ALCS), a company registered in England and Wales under number 01310636. For the purposes of the Data Protection Act (2018) and General Data Protection Regulation (GDPR), the data controller is:

ALCS Limited
6th Floor,
International House
1 St Katharine's Way
London E1W 1UN
(ICO registration number: Z1725365XXX

What Personal Data do we Collect?

In the course of operating the website, we collect the names and email addresses of individuals who choose to register to access the website.

In addition to this collection of personal data, when any user visits our website we will also automatically collect certain limited information through the use of cookies to distinguish that user from other users of our website. This helps us to provide a better experience when you browse our website. The website uses ‘functionality cookies’ to allow the website to remember choices you make and provide enhanced, more personal features when using the website. These cookies can also be used to remember changes you have made to web pages that you are able to customise. They may also be used to provide services you have requested. The information these cookies collect may be anonymised and they cannot be used to track your browsing activity on other websites. The site also uses Google Analytics to collect information about how visitors use our website. We use this information to compile reports and to help us improve the website. The cookies collect information in a way that does not directly identify individuals, including the number of visitors to the site, where visitors have come to the website from and the pages they visited. By using the website, you agree that we can place cookies of this kind on the device you use to access the website. You may withdraw this consent by contacting the website administrator at

The website also tracks usage on the site by logging the pages viewed by users and the links they click on. The reports generated from this tracking will be used by us optimise the utility of the content made available on the site.

What do we do with your Personal Data?

We use the names and email addresses provided by users of the website for the purpose of an initial registration process enabling access to the full content on the site, and for administering their subsequent interactions with the site including, where relevant, the contribution of content.

With the consent of a registered website we may from time to time use an email address to provide them with information aimed at ensuring they enjoy the best experience from their use of the website. Individual website users have the right to opt-out of receiving these email notifications or change their preferences at any time.

What is the Legal Basis for our Data Processing?

By law, we may only process personal data where there is a legal justification or requirement to do so. In accordance with the law, we process personal data, as described above, because it is:

  1. Necessary for fulfilling our legitimate interests in administering the operation of the website to providing the best experience to registered users interacting with the site including, where relevant, managing the process of content submissions; and/or
  2. Necessary for compliance with our legal obligations.
Your Rights in Relation to Personal Data

Individuals whose personal data we process have certain rights in respect of that data, including: 

  1. Right to information and access
  2. You have the right to request access to the information that we hold about you. On request, we will provide you with copies of your personal data in a convenient format (via electronic means or otherwise). Where technically feasible, we will also meet any user request to transfer their data to a third party.
  3. Rectification, erasure, and restriction
  4. You have the right to ask us to limit or cease processing or erase information we hold about you in certain circumstances. In responding to such requests, we will communicate to the individual concerned the impact of such restrictions or deletions, for example, on their ability to continue to interact fully with the website.
  5. We take all reasonable steps to ensure that the personal data we hold about you is accurate and up-to-date and we will comply with any requests to rectify any inaccurate data we may hold about you. We rely on the accuracy of information provided by you and will rectify any notified inaccuracies following a request by the individual concerned. Requests for access to information regarding personal information should be made using the contact details provided at the end of this policy.
  6. Right to object
  7. You have the right to object to us using your information on the basis of our legitimate interests (set out above).
We are committed to respecting individuals' rights. You may action your rights by contacting us using the details provided below and we will comply with your requests unless we have a lawful reason not to do so. We will endeavor to handle any requests within a reasonable period and, in any event, within a month of the original request.

How We Might Share your Personal Data

We will only share personal data with third parties in the following circumstances:

IT Service Providers and Suppliers
We employ external IT consultants to provide support and development services in relation to the website. These consultants may from time to time need to access information which may contain personal data for the purposes of systems testing and development.

In some circumstance we may need to share your personal data with other third parties (including legal or other advisors, regulatory authorities, courts and government agencies) where necessary to enable us to enforce our legal rights, or where such disclosure may be permitted or required by law.

We require all third parties to maintain appropriate security to protect information from unauthorised access or processing.

Links to Third Party Websites

The website contains links to content hosted on third party websites. We cannot be liable or responsible for the protection and privacy of any information which you provide whilst visiting third party websites and the processes and operations applied to such sites are not governed by the terms of this policy.

Data Security

We take the appropriate technical and organisational measures necessary to protect the personal data we store or otherwise process against accidental or unlawful destruction, loss, alteration or unauthorized disclosure or access.

Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we take all appropriate measures to protect your personal data online, we cannot guarantee the security of any Internet communication or transmission. If you have reason to believe that your interaction with us is not secure, please notify us of the problem immediately by contacting us using the details below.

Prior to introducing new systems or technologies relevant to the processing of personal data, we will undertake the necessary impact assessments with a particular focus on any security associated risks.

Data Retention

We will only retain personal data for as long as is necessary to provide services in relation to the operation of the website, or to comply with a statutory or other legal requirement. Please contact us if you require further information about our retention policies.

Data Breaches

In the event of any breach of the systems impacting personal data associated with the website, we will inform the affected individual(s) at the earliest opportunity describing the nature of the breach, the possible consequences and the measures being taken to remedy the situation in accordance with our procedures and applicable law.


If you are unhappy with the way in which we process your personal data, please contact us using the contact information provided below. You also have the right to lodge a complaint before the Information Commissioner’s Office (ICO), the UK data protection authority. Their contact details as are follows: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF; Tel: 0303 123 1113 (local rate) or 01625 545 745;

Contact Us

Please direct any comments or enquires relating to this policy to: The Chief Executive Officer, ALCS Limited, Shackleton House, 4 Battle Bridge Lane, London, SE1 2HX, or via email

Updating this Policy

From time to time we may change our data processing activities. We will notify you of any changes to this policy as required by law. We will also post an updated version on our website.

Date 1st August 2021